Operations Director

Key Responsibilities - Develop and execute platform-level growth strategies across acquisition, retention, conversion, and incentive programs. - Build and enhance growth platform capabilities, including experimentation tools, incentive systems, and data-driven growth frameworks. - Analyze user behavior and business metrics to identify growth opportunities and run data-backed experiments. - Partner closely with Product, Engineering, Marketing, Data, Compliance, and other teams to deliver growth initiatives effectively. - Improve growth operations and workflows to increase platform efficiency and enhance user experience. - Lead and develop a high-performing growth team, fostering a culture of data-driven decision-making and continuous experimentation. - Ensure all growth initiatives comply with regulatory requirements and internal risk policies to protect platform and user assets. Requirements - Experience in growth product management, platform operations, or product management with a strong understanding of modern growth methodologies. - Solid understanding of growth mechanics and user lifecycle strategies within crypto exchanges, Web3 products, or internet platforms. - Strong product sense with excellent communication, collaboration, and analytical skills. - Proven experience leading teams and delivering complex, measurable growth outcomes. - Prior leadership experience in growth, product, or operations roles within a crypto exchange or fintech organization is a strong plus.